My dear friend Mr Waitrose popped in this morning and brought some lovelies with him for me to enjoy.
Trouble is he made a bit of a blunder. As an example I ordered 1 x Chicken breast he delivered 4, I ordered 2 x 30 day matured sirloin steak (250gm) he delivered 2 Kg, I ordered 2 x ready to cook chicken crowns he delivered 2 x stuffed chickens.
So instead of my bill being £68'ish it was well over £110'ish ........ spluttering and spitting feathers (not quite so polite!)
Just phoned their help line, and the lovely lady agreed with me and has refunded not only the excess, but the price of the original items (which she suggests I freeze and use at my leisure). Way to go Waitrose

Trouble is he made a bit of a blunder. As an example I ordered 1 x Chicken breast he delivered 4, I ordered 2 x 30 day matured sirloin steak (250gm) he delivered 2 Kg, I ordered 2 x ready to cook chicken crowns he delivered 2 x stuffed chickens.
So instead of my bill being £68'ish it was well over £110'ish ........ spluttering and spitting feathers (not quite so polite!)
Just phoned their help line, and the lovely lady agreed with me and has refunded not only the excess, but the price of the original items (which she suggests I freeze and use at my leisure). Way to go Waitrose

