I wanted to post a small parcel overseas, so I went onto Royal Mails website which ask me to put in all the info, including contents and worth and then told me the cost, I then got the option to print out a bar code, which they emailed me what to do next, it stated to take the parcel to the post office, along with the bar code and they will print the label and customs form, all I had to do is pay at the Post office.
On arrival at the Post Office they said they could not do this and had many customers a day trying to do the same thing, they advised I take it home, fill it in again online and then click on collect from my home, which cost 30p extra, this I did and they picked it up the next day.
Now except for the pain of doing a 15 mile round trip to our nearest post office, I worked out it would be cheaper for me to just get it collected in future rather than make this journey.
Now is this an attempt by Royal mail to boost their income, as more and more rural post offices close down, so folk will use this service, saving them a long trip but also added a few shillings more to the Royal mail coffers
On arrival at the Post Office they said they could not do this and had many customers a day trying to do the same thing, they advised I take it home, fill it in again online and then click on collect from my home, which cost 30p extra, this I did and they picked it up the next day.
Now except for the pain of doing a 15 mile round trip to our nearest post office, I worked out it would be cheaper for me to just get it collected in future rather than make this journey.
Now is this an attempt by Royal mail to boost their income, as more and more rural post offices close down, so folk will use this service, saving them a long trip but also added a few shillings more to the Royal mail coffers