He was an expert box shifter, whom I personally had a ruck with in the 70's when CB radio became legal in the UK, though to be fair when I actually spoke to him as opposed to his sales staff he did sort the problem out very quickly.and the reward for producing that pile of crap , BBC give him a long running show and he is held in high esteem as a businessman that deserves to train up apprentices who are the future of business in this country